RETURNS & REFUNDS

ALL SALES ARE FINAL

All sales are final.

Except where otherwise required by applicable law, Aloha Card Shop does not accept:

• Returns
• Exchanges
• Merchandise credits
• Refund requests after a completed sale

Please review your order carefully before completing your purchase.

ORDER CANCELLATIONS

Orders should be considered final once submitted.

Aloha Card Shop is not obligated to approve a customer-requested cancellation.

If Aloha Card Shop agrees to a customer-requested cancellation, the cancellation may be subject to a 10% customer cancellation fee, where permitted by applicable law.

The cancellation fee may also apply, where permitted by law, to canceled or unclaimed in-store pickup orders.

If Aloha Card Shop cancels an order because we are unable to fulfill it, including due to an inventory error or another issue on our end, the customer will receive the appropriate refund without a customer cancellation fee.

IN-STORE PICKUP ORDERS

Customers selecting in-store pickup are responsible for picking up their order from the selected Aloha Card Shop location.

Please wait until you receive your “Ready for Pickup” notification before coming to the store.

Completing checkout does not mean that your order is ready for pickup.

Failure to pick up an order does not automatically entitle the customer to a full refund.

If an unclaimed pickup order is canceled, a 10% customer cancellation fee may be deducted from the amount refunded, where permitted by applicable law.

PROBLEMS WITH AN ORDER

If an item is damaged, defective, incorrect, or cannot be fulfilled by Aloha Card Shop, please contact us promptly so we can review the issue.

Nothing in this policy limits any rights that cannot legally be waived under applicable law.

IMPORTANT

Please verify your order and selected pickup location before completing your purchase.